Privacy policy

Privacy Policy

Last Updated: October 3, 2026

At OneStopProxyShop, we respect your privacy and are committed to protecting the personal information you provide when you browse, shop, communicate with us, or otherwise interact with our website and services.

This Privacy Policy explains how OneStopProxyShop (“OneStopProxyShop,” “we,” “us,” or “our”) collects, uses, processes, stores, and discloses personal information when you visit or use our website, purchase our products, interact with our Services, or communicate with us.

Our website and Services are powered by Shopify, which provides the technology and infrastructure that enables us to operate our online store.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please discontinue use of our Services.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will govern those matters.

1. Personal Information We Collect

For purposes of this Privacy Policy, “personal information” means information that identifies you, relates to you, describes you, or can reasonably be associated or linked with you.

Personal information does not include information that has been anonymized, aggregated, or otherwise processed so that it can no longer reasonably identify or be linked to you.

Depending on how you interact with our Services, your location, and applicable law, we may collect or process the following categories of information:

Contact Information

This may include:

  • Full name

  • Email address

  • Telephone or mobile number

  • Billing address

  • Shipping address

  • Other contact or delivery information you provide

Payment and Financial Information

When you make a purchase, we or our payment service providers may process information such as:

  • Credit or debit card information

  • Payment account details

  • Billing information

  • Transaction details

  • Payment method

  • Payment confirmation

  • Other information necessary to process or verify a transaction

Payment information may be processed directly by third-party payment providers in accordance with their own privacy policies and security practices.

Account Information

If you create an account with us, we may collect:

  • Username

  • Password

  • Account preferences

  • Security information

  • Account settings

  • Other information associated with your customer account

Order and Transaction Information

We may collect information relating to your interactions and purchases, including:

  • Products you view

  • Products added to your cart

  • Products added to a wishlist

  • Products purchased

  • Returns, refunds, exchanges, or cancellations

  • Order history

  • Transaction dates and amounts

Communications

When you contact us, we may collect information contained in your communications, including customer service requests, questions, feedback, reviews, or other correspondence.

Device and Technical Information

When you access our Services, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Network information

  • Unique device identifiers

  • General location information

  • Website interaction data

Usage Information

We may collect information about how you browse and interact with our website, including pages visited, links clicked, products viewed, searches performed, and the date and time of your interactions.

2. How We Collect Personal Information

We may obtain personal information from several sources, including:

Directly From You

We collect information when you:

  • Create an account

  • Place an order

  • Complete a checkout

  • Subscribe to communications

  • Contact customer support

  • Submit a review

  • Participate in promotions

  • Complete a form

  • Otherwise provide information to us

Automatically Through Our Services

Certain information may be collected automatically when you visit or interact with our website through cookies, pixels, tags, web beacons, log files, and similar technologies.

These technologies may help us understand website usage, remember preferences, improve functionality, measure performance, and support relevant advertising.

From Service Providers

We may receive information from companies that provide services on our behalf, including payment processing, analytics, hosting, fulfillment, shipping, customer support, marketing, fraud prevention, and technology services.

From Business Partners and Third Parties

We may also receive information from business partners, advertising partners, social media platforms, Shopify, or other third parties where permitted by applicable law.

3. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including the following:

Providing and Improving Our Services

We use personal information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Handle returns, refunds, and exchanges

  • Provide customer support

  • Manage customer accounts

  • Remember preferences

  • Provide personalized shopping experiences

  • Recommend products that may be relevant to you

  • Improve our website, products, and Services

  • Maintain and optimize website functionality

Marketing and Advertising

Where permitted by applicable law, we may use personal information to:

  • Send promotional emails, messages, or other communications

  • Inform you about products, services, offers, and promotions

  • Measure the effectiveness of advertising campaigns

  • Deliver relevant advertising

  • Personalize marketing experiences

  • Understand customer interests and shopping behavior

You may opt out of promotional communications at any time using the unsubscribe instructions included in our marketing messages.

Security and Fraud Prevention

We may use personal information to:

  • Verify accounts and transactions

  • Detect and prevent fraudulent activity

  • Identify suspicious or malicious behavior

  • Protect our customers and Services

  • Investigate security incidents

  • Prevent unauthorized access

  • Maintain the integrity and security of our systems

If you create an account, you are responsible for maintaining the confidentiality of your login credentials. Please do not share your password or other account access information with anyone.

Customer Communications

We may use your information to:

  • Respond to inquiries

  • Provide customer service

  • Communicate regarding orders

  • Provide account-related notifications

  • Address complaints or requests

  • Maintain our relationship with you

Legal and Compliance Purposes

We may process personal information when necessary to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests from government authorities

  • Respond to subpoenas, court orders, or other legal processes

  • Investigate potential violations of our policies

  • Enforce our Terms of Service

  • Protect our legal rights

  • Defend against legal claims

  • Participate in litigation or other legal proceedings

4. How We Share Personal Information

We may disclose personal information to third parties when necessary to operate our business, provide our Services, fulfill your requests, comply with legal obligations, or protect our rights.

These parties may include:

Shopify and Service Providers

We may share information with Shopify and trusted service providers that assist us with:

  • Website hosting and technology

  • Payment processing

  • Data analytics

  • Customer support

  • Cloud storage

  • Order fulfillment

  • Shipping and delivery

  • Fraud prevention

  • Marketing and advertising

  • Website optimization

These providers may process information on our behalf and may be located in countries different from your own.

Marketing and Advertising Partners

We may work with advertising and marketing partners to help us deliver, measure, and improve advertising campaigns.

Depending on your location and applicable law, you may have the right to opt out of certain forms of targeted advertising or sharing of personal information.

You can manage applicable data-sharing preferences through our Data Sharing Opt-Out page:

https://onestopproxyshop.com/pages/data-sharing-opt-out

When You Ask Us to Share Information

We may disclose information when you specifically request or authorize us to do so, such as when:

  • You request shipment or delivery services

  • You use social media integrations

  • You connect third-party applications

  • You otherwise authorize the sharing of your information

Affiliates and Corporate Relationships

We may share information with affiliated companies or entities within our corporate group where reasonably necessary to operate our business.

Business Transactions and Legal Requirements

Personal information may be disclosed as part of a business transaction, such as a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction.

We may also disclose information when necessary to comply with applicable law, respond to lawful requests, enforce our policies, or protect the rights, safety, and property of OneStopProxyShop, our customers, or others.

5. Our Relationship With Shopify

Our Services are hosted and supported by Shopify, which provides the technology infrastructure used to operate our online store.

Information you submit through our Services may be transmitted to or processed by Shopify and other service providers involved in operating and improving the Services. These parties may process information in countries outside your country of residence.

We may also use certain enhanced Shopify features designed to help us understand customer interactions, improve our store, support business operations, and enhance the shopping experience.

In certain circumstances, Shopify may process information relating to your interactions with our store, other merchants, and Shopify itself.

Where Shopify acts as an independent controller of personal information for certain purposes, Shopify may be responsible for responding to requests concerning those specific processing activities.

For more information about Shopify's privacy practices and your rights, please review the:

Shopify Consumer Privacy Policy

You may also be able to manage certain privacy rights through the:

Shopify Privacy Portal

6. Cookies and Similar Technologies

We may use cookies and similar technologies to operate, secure, analyze, personalize, and improve our website.

These technologies may allow us to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand website traffic

  • Measure website performance

  • Improve user experience

  • Analyze shopping behavior

  • Support advertising and marketing activities

Depending on your location, you may have choices regarding certain cookies and similar technologies.

Your browser or device may also provide controls for managing cookies.

7. Third-Party Websites and Services

Our Services may contain links to websites, applications, social media platforms, or other online services operated by third parties.

These third-party services are not controlled by OneStopProxyShop. If you follow a link to another website, we recommend reviewing that company's privacy policy, security practices, and terms before providing personal information.

We are not responsible for the privacy, security, content, accuracy, or practices of third-party websites or services.

Information shared through public or semi-public platforms, including social media services, may be visible to other users and may be used by those platforms according to their own policies.

The presence of a third-party link does not necessarily constitute an endorsement of that website, service, operator, or its content.

8. Children's Privacy

Our Services are not intended for children under the age of majority applicable in their jurisdiction.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the information provided in the Contact Us section so that we can review the request and take appropriate action.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share,” as those terms may be defined under applicable privacy laws, the personal information of individuals under 16 years of age.

9. Information Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we work to protect your information, we cannot guarantee absolute or perfect security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

The length of time we retain information may depend on factors including:

  • Whether you maintain an account with us

  • Whether we need the information to provide Services

  • Whether we need the information to complete transactions

  • Legal and regulatory requirements

  • Tax and accounting obligations

  • Dispute resolution

  • Fraud prevention

  • Enforcement of agreements and policies

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.

11. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may have the right to request access to personal information we maintain about you.

Right to Delete

You may have the right to request deletion of personal information we hold about you, subject to applicable legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate or incomplete personal information.

Right to Data Portability

In certain circumstances, you may have the right to receive your personal information in a portable format or request that it be transferred to another organization.

Right to Opt Out of Certain Advertising or Data Sharing

Depending on your jurisdiction, you may have the right to opt out of certain activities that may constitute the “sale” or “sharing” of personal information or targeted advertising under applicable privacy laws.

You can exercise applicable opt-out rights here:

https://onestopproxyshop.com/pages/data-sharing-opt-out

Global Privacy Control

Where required by applicable law, we may recognize the Global Privacy Control (GPC) signal as a valid request to opt out of certain forms of data sharing or targeted advertising.

Depending on the circumstances, the preference may apply to the browser or device sending the signal and, where technically possible, to an associated customer account.

For more information about Global Privacy Control, visit:

https://globalprivacycontrol.org/

Except where required by applicable law, we do not currently recognize other browser-based “Do Not Track” signals.

Marketing Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing communications.

Even if you opt out of promotional communications, we may continue to send necessary transactional or service-related communications, such as order confirmations, shipping updates, account notices, or customer service messages.

12. Additional Rights for UK and EEA Residents

If you reside in the United Kingdom or European Economic Area (EEA), you may have additional rights under applicable data protection laws.

Subject to applicable exceptions and limitations, these may include:

Right to Object

You may have the right to object to certain processing of your personal information.

Right to Restrict Processing

You may have the right to request that we restrict the processing of your personal information in certain circumstances.

Right to Withdraw Consent

Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time.

Withdrawing consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

You may exercise applicable rights by contacting us using the information provided below.

For information regarding Shopify's processing activities and privacy rights, visit:

https://privacy.shopify.com/en

13. Exercising Your Privacy Rights

You may submit a privacy request using the contact information provided in this Privacy Policy.

To protect your information, we may need to verify your identity before completing certain requests.

Where permitted by applicable law, you may authorize another person to submit a request on your behalf. We may require evidence that you have authorized that individual to act for you and may also require verification of your identity.

We will review and respond to valid requests within the timeframe required by applicable law.

We will not unlawfully discriminate against you for exercising privacy rights available to you.

Certain rights may be subject to legal exceptions or limitations.

14. Complaints and Appeals

If you have concerns regarding how we collect, use, or process your personal information, we encourage you to contact us first so that we can review and address your concern.

Depending on where you live, you may also have the right to appeal our decision or submit a complaint to your applicable data protection or privacy regulator.

For residents of the EEA, information regarding national data protection supervisory authorities is available through the European Data Protection Board:

https://edpb.europa.eu/about-edpb/about-edpb/members

15. International Data Transfers

Because we use service providers and technology platforms that may operate internationally, your personal information may be transferred to, stored in, or processed in countries outside your country of residence.

Where applicable law requires safeguards for international data transfers, we will use appropriate legal mechanisms designed to protect personal information, such as recognized contractual safeguards or adequacy decisions.

For transfers from the EEA or United Kingdom, this may include the European Commission's Standard Contractual Clauses or equivalent mechanisms recognized under applicable UK law, unless the destination country has been recognized as providing an adequate level of protection.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, Services, legal requirements, or regulatory obligations.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Where required by law, we will provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect and process personal information.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us through the customer support chatbot available on our website or at the address below:

OneStopProxyShop
15942 81st St
Howard Beach, NY 11414
United States

For purposes of applicable data protection laws, OneStopProxyShop is the data controller of personal information processed in connection with the Services, except where another party, such as Shopify, acts as an independent controller for specific processing activities.

We are committed to handling privacy requests responsibly and working to protect the information entrusted to us.